Legal Notice and
Terms of Sales
This website is edited by Dorian Dawance, profession libérale, registered at the french registre du commerce et des sociétés de Paris under the number 788465748 and whose registered office is 6 rue de Beaune in Paris France.
VAT identification number: FR70788465748
Director of publication: Dorian Dawance
Contact : hello@customobjects.co
Intellectual Property
All intellectual property (including copyright) developed, adapted, modified or created by us or our personnel (including in connection with the Terms and the products) will at all times vest, or remain vested, in us.
You must not, without our prior written consent: copy or use, in whole or in part, any of our intellectual property; reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any of our intellectual property to any third party; or breach any intellectual property rights connected with the Site or the products, including (without limitation) altering or modifying any of our intellectual property; causing any of our intellectual property to be framed or embedded in another website; or creating derivative works from any of our intellectual property.
Registered design
The design of the Stele is registered with the french trademark office (INPI) under the number 2021 2438.
Website Hosting information
customobjects.co is hosted by:
Webflow, Inc.
398 11th Street, 2nd Floor
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Cookies
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General Terms and Conditions of Sale
Current as of 11/26/21
ARTICLE 1 - Scope
These General Terms and Conditions of Sale (hereinafter referred to as "GTC") apply, without restriction or reservation, to all sales concluded by the Seller with non-professional purchasers (hereinafter referred to as "the Customer") wishing to acquire the products offered for sale (hereinafter referred to as "the Products") by the Seller on the website www.customobjects.co .
The Products offered for sale on the site are as follows: Musicians' furniture, Musical instrument stands. The main characteristics of the Products, and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the site www.customobjects.co, which the Customer is required to read before ordering. The choice and purchase of a Product are the sole responsibility of the Customer. The choice and purchase of a Product are the sole responsibility of the Customer. The offers of Products are within the limits of available stocks, such as specified at the time of the placing of the order.
These T&C are accessible at any time on the site www.customobjects.co and will prevail on any other document.The Customer declares to have taken knowledge of the present T&C and to have accepted them by notching the box envisaged for this purpose before the implementation of the procedure of order on line of the site www. Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.
The Seller's contact details are as follows:
Dawance Dorian
6 rue de Beaune, 75007 Paris
Registration number: 788465748
Email: hello@customobjects.co
Téléphone: +33663385780
The Products presented on the website www.customobjects. co are offered for sale in the following territories:World. In case of an order to a country other than France, the Customer is the importer of the Product(s) concerned.
For all Products shipped outside the European Union and French overseas departments and territories, the price will be calculated net of tax automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable. They will be charged to and are the sole responsibility of the Customer.
ARTICLE 2 - Prices
The Products are supplied at the prices in force appearing on the site www.customobjects.co, at the time of the recording of the order by the Salesman.
The prices are expressed in Euros, all taxes included.
The prices take into account possible reductions which would be granted by the Salesman on the site www.customobjects.co.
These prices are firm and non revisable during their period of validity but the Seller reserves the right, out of validity period, to modify the prices at any time.
The prices do not include the costs of processing, shipping, transportation and delivery, which are charged in addition, under the conditions indicated on the site and calculated prior to placing the order.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice shall be issued by the Vendor and given to the Customer upon delivery of the Products ordered.
ARTICLE 3 - Orders
It is up to the Customer to select on the site www.customobjects.co the Products he wishes to order, according to the following modalities:
The customer chooses a Product on the site and places an order by clicking on the order button linked to its file. The customer is then redirected to the Stripe payment platform to pay for his order online via credit card. Once the payment information is validated and the payment confirmed, the customer receives an email confirming payment and order.
The offers of Products are valid as long as they are visible on the site, within the limits of available stocks.
The sale will be considered valid only after full payment of the price. It is the Customer's responsibility to verify the accuracy of the order and to immediately report any error.
Any order placed on the site www.customobjects.co constitutes the formation of a contract concluded at a distance between the Customer and the Seller.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.
The Customer may follow the progress of his order by chat (via Facebook Messenger or Instagram Messenger) or by email.
ARTICLE 4 - Terms of payment
The price is paid by secure payment, according to the following methods:
payment by credit card via Stripe
The price is payable in full by the Customer on the day the order is placed.
The payment data are exchanged in encrypted mode thanks to the protocol defined by the approved payment provider (Stripe) involved in banking transactions on the site www.customobjects.co.
The payments made by the Customer shall be considered final only after the Seller has effectively collected the sums due.
The Vendor shall not be bound to deliver the Products ordered by the Customer if the latter does not pay the price in full under the conditions indicated above.
ARTICLE 5 - Deliveries
The Products ordered by the Customer will be delivered in Metropolitan France or in the following zones:
World.
Deliveries are made within 8 weeks to the address indicated by the Customer when ordering on the website.
The delivery is constituted by the transfer to the Customer of the physical possession or control of the Product. Except in special cases or when one or more Products are unavailable, the Products ordered will be delivered at once.
The Seller undertakes to make its best efforts to deliver the Products ordered by the Customer within the time limits specified above.
If the ordered Products were not delivered within 2 weeks after the indicative date of delivery, for any other cause than the force majeure or the fact of the Customer, the sale will be able to be cancelled at the written request of the Customer under the conditions envisaged in the articles L 216-2, L 216-3 and L241-4 of the Code of the consumption. The sums paid by the Customer will then be restored to him at the latest in the fourteen days which follow the date of denunciation of the contract, with the exclusion of any compensation or withholding.
The deliveries are ensured by an independent carrier, at the address mentioned by the Customer at the time of the order and to which the carrier will have easy access.
When the Customer has himself/herself chosen a carrier, delivery shall be deemed to have been made as soon as the Products ordered have been handed over by the Seller to the carrier, who has accepted them without reservation. The Customer therefore acknowledges that it is the carrier's responsibility to make the delivery and shall have no recourse against the Seller in the event of failure to deliver the goods transported.
In the event of a special request by the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the Seller, the costs related thereto shall be subject to specific additional invoicing, based on an estimate previously accepted in writing by the Customer.
The Customer is required to check the condition of the products delivered. The Customer has a period of 7 days from the date of delivery to make claims by email, accompanied by all related documents (including photos). After this period and if these formalities are not respected, the Products shall be deemed to be in conformity and free of any apparent defect and no claim shall be validly accepted by the Seller.
The Seller shall refund or replace, as soon as possible and at its own expense, the delivered Products whose defects of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in Articles L 217-4 et seq. of the French Consumer Code and those provided for in these GTC.
The transfer of the risks of loss and deterioration relating thereto shall only be carried out at the time the Customer takes physical possession of the Products. The Products shall therefore travel at the Seller's risk, except when the Customer has chosen the carrier. In this respect, the risks are transferred at the time of delivery of the goods to the carrier.
ARTICLE 6 - Transfer of ownership
The transfer of ownership of the Products from the Vendor to the Customer will only take place after full payment of the price by the latter, whatever the delivery date of the said Products.
ARTICLE 7 - Right of withdrawal
According to the terms of the article L221-18 of the Code of the Consumption "
For contracts providing for the regular delivery of goods during a defined period, the period runs from the receipt of the first good.
The right of withdrawal can be exercised online, using the withdrawal form attached and also available on the site or any other statement, unambiguous, expressing the desire to withdraw and including by mail addressed to the Seller to the postal address or email indicated in ARTICLE 1 of the GCS.
The returns are to be made in their original state and complete (packaging, accessories, instructions...) allowing their re-marketing in new condition, accompanied by the purchase invoice.
Damaged, soiled or incomplete products are not accepted.
The cost of return will be charged to the Customer.
The exchange (subject to availability) or refund will be made within 14 days of receipt by the Seller of the Products returned by the Customer under the conditions provided in this article.
ARTICLE 8 - Responsibility of the Seller - Guarantees
The Products supplied by the Seller benefit from :
the legal guarantee of conformity, for defective, damaged or damaged Products or not corresponding to the order,
the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the delivered Products and making them unfit for use,
Provisions relating to legal guarantees
Article L217-4 of the french Consumer Code
"The seller is obliged to deliver goods in conformity with the contract and is responsible for any defects in conformity existing at the time of delivery. He is also responsible for defects in conformity resulting from the packaging, the assembly instructions or the installation when the latter has been put at his charge by the contract or has been carried out under his responsibility.
Article L217-5 of the french Consumer Code
"The good is in conformity with the contract:
1° If it is fit for the purpose usually expected of a similar good and, where appropriate :
- if it corresponds to the description given by the seller and has the qualities that the seller presented to the buyer in the form of a sample or model;
- if it has the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, particularly in advertising or labelling;
2° Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter.
Article L217-12 of the french Consumer Code
"The action resulting from the defect of conformity is prescribed by two years as from the delivery of the good.
Article 1641 of the french Civil Code.
"The seller is bound by the warranty for hidden defects of the thing sold which make it unfit for the purpose for which it was intended, or which so diminish this use that the buyer would not have acquired it, or would have given only a lower price, if he had known about them.
Article 1648 paragraph 1 of the french Civil Code
"The action resulting from redhibitory defects must be brought by the buyer within two years of the discovery of the defect.
Article L217-16 of the french Consumer Code.
"When the buyer asks the seller, during the course of the commercial guarantee granted to him at the time of the acquisition or repair of a movable good, for a repair covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run. This period runs from the date of the buyer's request for intervention or from the time the item in question is made available for repair, if this availability is subsequent to the request for intervention.
In order to assert its rights, the Customer shall inform the Seller, in writing (e-mail or letter), of the non-conformity of the Products or of the existence of hidden defects as of their discovery.
The Seller will refund, replace or repair the Products or parts under warranty that are found to be non-conforming or defective.
Shipping charges will be refunded at the invoiced rate and return shipping charges will be refunded upon presentation of receipts.
Reimbursements, replacements or repairs of Products deemed to be non-conforming or defective will be made as soon as possible and at the latest within 8 weeks following the finding by the Seller of the non-conformity or hidden defect. This reimbursement may be made by bank transfer or check.
The responsibility of the Salesman could not be committed in the following cases:
non-compliance with the legislation of the country in which the products are delivered, which it is up to the Customer to check,
in case of misuse, use for professional purposes, negligence or lack of maintenance by the Customer, as well as in case of normal wear and tear of the Product, accident or force majeure.
The photographs and graphics presented on the site are not contractual and do not engage the responsibility of the Seller.
The guarantee of the Seller is, in any case, limited to the replacement or the refunding of the Products not in conformity or affected by a defect.
ARTICLE 9 - Personal data
The Customer is informed that the collection of his personal data is necessary for the sale of the Products by the Vendor as well as for their transmission to third parties for the purpose of delivering the Products. These personal data are collected only for the execution of the sales contract.
9.1 Collection of personal data
The personal data that are collected on the site www.customobjects.co are the following:
Ordering Products:
When ordering Products by the Customer:
Name, first name, postal address, telephone number and e-mail address.
Payment
Within the framework of the payment of the Products offered on the site www.customobjects.co, this one records financial data relating to the bank account or the credit card of the Customer / user via the service Stripe.
9.2 Recipients of personal data
The personal data are reserved for the sole use of the Seller and its employees.
9.3 Data Processor
The data controller is the Seller, within the meaning of the Data Protection Act and as of 25 May 2018 of the Regulation 2016/679 on the protection of personal data.
9.4 limitation of processing
Unless the Customer expresses his express consent, his personal data shall not be used for advertising or marketing purposes.
9.5 Data retention period
The Seller shall keep the data thus collected for a period of 5 years, covering the period of prescription of the applicable contractual civil liability.
9.6 Security and confidentiality
The Seller implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.
9.7 Implementation of the rights of Clients and users
In application of the regulations applicable to personal data, Customers and users of the site www.customobjects.co have the following rights:
They can update or delete the data concerning them in the following way:
Sending an email to the team.
They can delete their account by writing to the email address indicated in article 9.3 "Data controller".
They can exercise their right of access to know the personal data concerning them by writing to the address indicated in article 9.3 "Data controller".
If the personal data held by the Seller is inaccurate, they may request that the information be updated by writing to the address indicated in Article 9.3 "Data Controller".
They may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the address indicated in Article 9.3 "Data controller".
They may also request the portability of data held by the Seller to another service provider
Finally, they may object to the processing of their data by the Seller
These rights, as long as they do not object to the purpose of the processing, can be exercised by sending a request by mail or e-mail to the Data Controller whose contact details are indicated above.
The person in charge of processing must give a reply within a maximum of one month.
In the event of refusal to grant the Customer's request, reasons must be given.
The Customer is informed that in the event of refusal, he may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.
The Customer may be asked to tick a box under which he agrees to receive informative and advertising e-mails from the Seller. He will always have the possibility of withdrawing his agreement at any time by contacting the Seller (contact details above) or by following the unsubscribe link.
ARTICLE 10 - Intellectual property
The content of the site www.customobjects.co is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly forbidden and is likely to constitute an offence of counterfeiting.
ARTICLE 11 - Applicable law - Language
The present GTC and the operations which result from it are governed and subjected to the French law.
The present GTC are written in French language. In the event that they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.
ARTICLE 12 - Litigation
For any complaint, please contact the customer service at the postal or e-mail address of the Seller indicated in ARTICLE 1 of the present GTC.
The Customer is informed that he can in any case resort to a conventional mediation, with the existing sectorial mediation authorities or to any alternative mode of settlement of the disputes (conciliation, for example) in case of dispute.
The Customer is also informed that he can also resort to the Online Dispute Resolution platform (RLL): https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show
All disputes arising from the purchase and sale operations concluded in application of these GTC and which have not been amicably settled by the seller or by mediation, will be submitted to the competent courts under the conditions of common law.